Position title
Customer Care Specialist
Who are we?

5280 Print offers small businesses everything they need to market their business. We offer high-quality printed marketing materials, promotional products, and marketing services such as copywriting, design, websites and postcard mailing.

We are looking for team members to join our manufacturing expansion in Thornton, Co. We offer day shift positions. Our benefits package is available to all team members on the first day of employment, including the 401K, with Company matching. Our positive work environment also includes the opportunity for growth.

Description

Are you passionate about interacting directly with customers and helping to resolve their issues?

As a CARE Representative, you will handle customer service inquiries regarding products, services and site navigation in a professional and efficient manner. The selected candidate will follow established guidelines to support our commitment to providing world-class service.

Responsibilities
  • Answering all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner
  • Performing accurate diagnosis of inquiries and provide appropriate solutions/responses based on defined procedures
  • Using appropriate systems and available resources as necessary to assist in responding to each request
  • Supporting and providing information to all internal and external customers in a professional and courteous manner
  • Participating in cross-functional communications and meetings to support the team/domain/center
  • Performing additional responsibilities as required
Qualifications
  • Undergraduate degree in Marketing or Business Administration preferred
  • At least one (1) year of customer service experience
  • Previous experience in a multi-channel customer service environment preferred
  • The ability to provide excellent customer service while multi-tasking
  • Experience with graphic design and/or photo imaging design software a plus
Job Category
Corporate
Department
Customer Care
Job Location
Denver, CO
Remote work from: Colorado, USA
Experience

1+ Years

Employment Type
Full-time
Base Salary
$16-$22 Per hour
Exemption
Non-Exempt
Working Hours
M-F 10:00a - 6:30p S-S OFF Sundays (OFF)
Date posted
August 4, 2022
Valid through
August 31, 2022

Job Posting is Expired

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Position: Customer Care Specialist

Thank you for exploring opportunities with 5280 Print & Design! We are thrilled you have chosen our company as a preferred place to work and grow in the position of Customer Care Specialist. What’s next? If we decide to move forward you will receive a request for a phone interview.

Thank you again for your interest in joining our team.  We wish you the best of luck in your career search.