5280 Print offers small businesses everything they need to market their business. We offer high-quality printed marketing materials, promotional products, and marketing services such as copywriting, design, websites and postcard mailing.
We are looking for team members to join our manufacturing expansion in Thornton, Co. We offer day shift positions. Our benefits package is available to all team members on the first day of employment, including the 401K, with Company matching. Our positive work environment also includes the opportunity for growth.
Are you passionate about interacting directly with customers and helping to resolve their issues?
As a CARE Representative, you will handle customer service inquiries regarding products, services and site navigation in a professional and efficient manner. The selected candidate will follow established guidelines to support our commitment to providing world-class service.
- Answering all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner
- Performing accurate diagnosis of inquiries and provide appropriate solutions/responses based on defined procedures
- Using appropriate systems and available resources as necessary to assist in responding to each request
- Supporting and providing information to all internal and external customers in a professional and courteous manner
- Participating in cross-functional communications and meetings to support the team/domain/center
- Performing additional responsibilities as required
- Undergraduate degree in Marketing or Business Administration preferred
- At least one (1) year of customer service experience
- Previous experience in a multi-channel customer service environment preferred
- The ability to provide excellent customer service while multi-tasking
- Experience with graphic design and/or photo imaging design software a plus
1+ Years
Job Posting is Expired
